Most orders ship within 2 Business Days. We strive to always ship your order out in a timely manner, but living in an extremely rural area means we are subject to power outages and weather delays more often than many other locations. Your patience is greatly appreciated should your order be delayed for such a reason.

The Brick Chick uses Canada Post exclusively for all shipped orders. As we are located in a rural area, we have no other carrier option.

  • FLAT RATE FOR TINY ORDERS WITHIN CANADA $2.50USD
    Only for thin and light orders! ***If your order fits into a standard 5″x7″ padded mailer, is no more than 2cm thick, and is less than 100gm after packaging, No insurance or tracking is available for this shipping option.
  • EXPEDITED PARCEL – CANADA
    CANADIAN EXPEDITED PARCEL SHIPPING for Domestic CANADIAN orders that do not qualify for Lettermail – Rates calculated during Checkout
  • XPRESSPOST – CANADA
    CANADIAN XPRESSPOST PARCEL SHIPPING for Domestic CANADIAN LEGO Parts orders that require faster shipping and processing than EXPEDITED PARCEL or LETTERMAIL. Rates calculated during Checkout
  • USA FLAT RATE AIRMAIL SHIPPING $7.50USD
    USA AIRMAIL SMALL PACKET shipping for all orders under 1 pound (450 grams) in weight. ***NO INSURANCE OR TRACKING AVAILABLE WITH THIS METHOD***
  • USA TRACKED FLAT RATE AIRMAIL SHIPPING $12.50USD
    USA AIRMAIL TRACKED PACKET shipping for all orders under 1 pound (450 grams) in weight. ***INCLUDES INSURANCE AND TRACKING FOR PACKAGES***
  • USA TRACKED PARCEL AIRMAIL SHIPPING
    USA AIRMAIL TRACKED PARCEL shipping for all orders that do not qualify for the Flat Rates noted above. Rates calculated during Checkout. ***INCLUDES INSURANCE AND TRACKING***
  • WORLDWIDE AIRMAIL FLAT RATE TRACKED PACKET SHIPPING $8.50USD – for all Overseas orders that are up to 450 grams (1 lb) – TRACKING is mandatory for our mutual peace of mind. If shipping with tracking to your country is cheaper we will refund you accordingly. (For countries outside of Canada/USA) ***NOTE*** Not all countries accept tracked packages currently (July 2021), so some destinations cannot be served.
  • All other International rates and services are calculated at Checkout.
If your order qualifies for Free Shipping the method used will be at our discretion.

Product Returns

We accept returns within 30 days of purchase. Products may be returned for refund in both unopened and undamaged condition only. Note that if the factory seal is broken the product is NOT eligible for refund or return. The refunded amount will be based upon the product total (plus tax) – shipping costs are not refundable. Note that unopened items returned in damaged condition are subject to a 20% restocking fee.

We wish to help you resolve any issues before you make a return – Please contact us within 14 days if there was a missing item or any other issues regarding your package or delivery.

NOTE: All sales of Digital Products (eBooks or downloadable designs), Custom Engraved Products, 3D Printed Accessories, UV Printed Custom Accessories, BrickArms® and any other Custom Personalised Items are final and are not eligible for returns or exchange.

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